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Wells Fargo Online Financial Services (A) Case Study Solution

Wells Fargo, the market leader in electronic banking, has actually carried out a Well balanced Scorecard in its online financial services group (OFS) to determine and track efficiency. The OFS group establishes and supports services that permit existing and future banking consumers to carry out deals through the Web. The OFS group thought that the Well balanced Scorecard would enable them to establish a set of incorporated, multidimensional steps to evaluate efficiency versus its objectives and to interact and upgrade its technique in a quickly altering environment.......................................

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